Responsible Gaming
Gambling is entertainment, not a source of income. Habtam Bet Ethiopia operates under the National Lottery Administration (NLA) licence, which requires the platform to provide tools that help players stay in control of their activity. This page explains those tools and lists support contacts available to players in Ethiopia.
This website is an independent informational resource. If you need to apply any of the controls described below, do so directly through your account on the operator's platform or by contacting their support team.
Player protection tools
The following tools are available on the Habtam Bet platform. Access them through the Account Settings or Responsible Gaming section after logging in.
| Tool | What it does | How to activate |
|---|---|---|
| Deposit limit | Sets a daily, weekly or monthly cap on how much you can deposit in ETB | Account Settings → Responsible Gaming → Deposit Limits |
| Session time limit | Logs you out automatically after a set period of play | Account Settings → Responsible Gaming → Session Limits |
| Reality check | Sends an on-screen reminder at chosen intervals showing time and spend in the current session | Account Settings → Responsible Gaming → Reality Check |
| Self-exclusion | Closes your account for a minimum period of 6 months. Cannot be reversed during the exclusion window | Contact support via live chat or email and request self-exclusion in writing |
| Account closure | Permanently closes your account. All remaining balance is withdrawn before closure | Contact support. Processed within 5 business days |
Signs of problem gambling
Problem gambling can develop gradually. The following signs may indicate that gambling has moved beyond entertainment and is causing harm. If several of these apply to you or someone you know, consider using the self-exclusion tool or contacting one of the support organisations below.
- Spending more money or time gambling than you intended or can afford
- Chasing losses — placing additional bets to recover money already lost
- Borrowing money or selling possessions to fund gambling
- Neglecting work, study or family responsibilities because of gambling
- Feeling anxious, irritable or restless when not gambling
- Hiding the extent of your gambling from family or friends
- Gambling to escape stress, depression or other emotional difficulties
Support contacts
If you are concerned about your gambling behaviour or that of someone close to you, the organisations below offer confidential advice and support. All services listed are accessible from Ethiopia.
- GamCare — International online support and counselling for problem gamblers. gamcare.org.uk
- Gamblers Anonymous — Peer support programme based on shared experience. gamblersanonymous.org
- BeGambleAware — Free resources, self-assessment tools and live chat support. begambleaware.org
- NLA Ethiopia — National Lottery Administration, the regulatory body overseeing licensed gambling in Ethiopia. Complaints and regulatory concerns can be directed to the NLA directly.
Gambling is permitted only for adults aged 18 and over. If you believe a minor has access to a gambling account, contact Habtam Bet support immediately to have the account reviewed and suspended pending investigation.